Communication Skills: Master Communication Skills for Work, In every workplace, communication shapes how you’re seen as competent, confident, or confusing.
Course Description
In any job, how you communicate often matters more than what you know. Whether you’re writing an email, speaking up in a meeting, or navigating a tough conversation, your words shape how others see you. This course helps you sound confident, stay clear, and handle every workplace interaction with professionalism.
You’ll learn practical techniques to improve your communication across the board—writing emails that get answered, speaking up without rambling, and addressing sensitive issues without creating conflict. With real-world examples and actionable habits, this course helps you move from being heard… to being respected.
No fluff. Just proven strategies to help you speak and write like a professional—every time.
What Will You Learn?
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Speak clearly and confidently in meetings and conversations
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Write emails that are respectful, direct, and effective
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Communicate with peers, managers, and senior leaders
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Handle workplace tension calmly and professionally
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Give and receive feedback without creating friction
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Build daily habits that improve clarity and trust over time
Course Curriculum
Module 1: Communication Basics for Professionals
Lay the foundation for respectful, impactful communication at work.
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Lecture 1: Professional Communication — Why It Matters
Understand how tone, clarity, and context shape your professional image. -
Lecture 2: The Clarity Formula — Say More With Less
Learn the simple rules of being clear, concise, and polite.
Module 2: Speaking with Confidence at Work
Learn how to speak up in meetings, one-on-ones, and day-to-day conversations.
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Lecture 3: How to Speak with Clarity and Presence at Work
Master the habits that make you sound confident—no filler words, no rambling. -
Lecture 4: Communicating with Managers, Executives, and Cross-Functional Teams
Learn how to adapt your tone and message for different audiences.
Module 3: Writing Professional Emails That Get Results
Make your writing sharp, respectful, and easy to act on.
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Lecture 5: Structure and Tone in Professional Emails
Know what to say, what to skip, and how to sound human—not robotic. -
Lecture 6: Emails That Get Responses
Write emails that get opened, get answered, and avoid common mistakes.
Module 4: Handling Conflict and Difficult Conversations
Learn to disagree, push back, and give feedback—without burning bridges.
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Lecture 7: Navigating Tension with Diplomacy
What to say when things get awkward or tense at work. -
Lecture 8: Giving and Receiving Feedback Professionally
Share feedback without sounding defensive or confrontational. -
Lecture 9: Saying “No” and Setting Boundaries at Work
Protect your time and say no—politely and firmly.
Module 5: Building Everyday Communication Habits
Make professionalism your default tone in every interaction.
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Lecture 10: Everyday Habits of Clear Communicators
Use simple routines and mindset shifts to strengthen your communication daily.
Who Is This Course For?
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Professionals who want to sound confident and credible at work
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Non-native English speakers working in cross-cultural teams
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Early-career employees trying to gain visibility and respect
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Managers and team leads who want better communication across roles
Certificate of Completion
Once you complete the course, you’ll earn a certificate from Eduta to showcase your communication skills. It’s a valuable credential for your resume, LinkedIn profile, or professional portfolio—especially for roles where clear communication is key.
source https://www.onlinecourses.ooo/coupon/communication-skills-master-communication-skills-for-work/
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